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A Good First Impression

A hospital’s design can affect a visitor’s social, psychological, and environmental impressions within just a few minutes, just as entering a hotel lobby can create a sense of the overall experience.

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Transforming Hospital Design

Several aspects of the Packard expansion project have been improved by the first-hand participation of physicians, nurses, multidisciplinary care teams, and parents. Their input and feedback has led to a number of important changes—before construction even begins.